Council Services During Christmas and New Year

Council offices will close 3 pm Tuesday 24 December 2024 for the Christmas/New Year period, re-opening 8.30 am Thursday 2 January 2025.

Christmas and New Year Opening Hours

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Contact Colac Otway Shire Council

Urgent issues or incidents can be reported to Colac Otway Shire Council 24-hours a day on 5232 9400.

Plan Your Visit - Visitor Information Centres

Colac Visitor Information Centre

The Colac Visitor Information Centre is located on the corner of Queen and Murray Streets, Colac.

Colac Visitor Information Centre

Let us help you plan your visit to our region

Apollo Bay Visitor Information Centre

The Great Ocean Road Visitor Information Centre is located at Apollo Bay.

Visitor Information Centre

Knowledgeable staff can help you make the most of your visit to our region.

Our Visitor Information Centres (VICs) are ready to help you

The Great Ocean Road region is one of Australia’s premier tourist destinations - the 7 million visitors who visit every year can’t be wrong.

The team at Colac Otway is ready to help make your visit special and memorable.

We have two Accredited Visitor Information Centres (VICs) located in Apollo Bay and Colac.

Colac VIC - Cnr Murray and Queen Streets, Colac

Open Thursday to Monday 10am to 4pm

Please call 1300 689 297 to talk with our tourism team.

Great Ocean Road (Apollo Bay) VIC - 100 Great Ocean Road, Apollo Bay

Open 7 Days, 9am to 5pm
Please call 1300 689 297 to talk with our tourism team.

The VICs welcome thousands of visitors to the Colac Otway Shire each year from across Australia and around the world.

Our team are local experts who are passionate about our region. We are here to assist you to plan and get the most of your visit to the Otways and the Great Ocean Road region.

Find inspiration for your next trip on the Great Ocean Road Visitor Information Centre's Social Channels and the official Tourism websites for the region:

Facebook & Instagram

Visit Apollo Bay

Visit Otways

Visit Great Ocean Road

Council supports local tourism - key research findings show that councils that invest in Visitor Information Centres get significant return on investment. Further, consumers who visit Visitor Information Centres spend more in the local economy*.

Council supports the tourism industry through a range of initiatives and services to assist local businesses and visitors to the region.