The Colac Customer Service Centre will relocate temporarily to the Colac Visitor Information Centre located at the corner of Murray and Queen Streets.
Temporary Relocation of Customer Service
Urgent issues or incidents can be reported to Colac Otway Shire Council 24-hours a day on 5232 9400.
- How to pay your rates- Set up a Payment Plan or Direct Debit- Payment Plan Calculator- When are rates due to be paid
Sign up to receive your Rates Notice electronically
- Log into your eNotice account- Access your current and previous Rates Notices
People experiencing financial hardship can apply to Council for rates assistance.
Are you eligible for a pensioner concession?
- How your rates are calculated.- What your rates notice means- What do my rates pay for- Rates Capping
- Property valuation process - Supplementary Valuations- State Revenue Office Land Tax- State Revenue Office Windfall Gains Tax
If you don't agree with your property valuation or classification you can object and we will investigate
Applying for the single farming enterprise exemption
- Adjoining Properties- Separate Occupancies on one property
Apply for a Land Information Certificate